Join Our Team

Instructor Facilitator 

 

Permanent, Full Time

Prince George, BC

**Please include a cover letter when applying!

WDCS North Ltd.  is seeking applications for the position of Instructor / Facilitator.

The Facilitator will deliver group based workshops and classroom training to unemployed job seekers.

WDCS North provides services to a wide range of job seekers with multiple barriers to employment, including, but not limited to:  persons with disabilities, older workers, youth and youth at risk, newcomers to Canada, and individuals in rural and remote communities

Responsibilities:

  • Lead and instruct classroom based activities for predominantly adult learners on a wide range of topics

  • Utilizing existing curriculum, facilitate learning in the areas of employability skills, essential skills, job search skills and workplace literacy

  • Provide Individual and group employment and personal development coaching and facilitation

  • Engage learners through a variety of instructional methods, such as role-playing, team exercises, group discussions, and multi-media presentations

  • Assist with any program or staff incident reviews where requested

  • Maintain proper program procedures and paperwork; ensuring ethical guidelines, participant protection, privacy protection, risk management and other related policies and procedures are followed

  • Understand and use program systems and events calendars.

  • Actively maintain and cultivate community partner and volunteer relationships

  • Engage in client conferencing with Program staff

  • The ability to teach basic technology skills considered an asset

 

 

Requirements

  • Minimum of two years of progressive experience facilitating or leading training sessions for adult learners (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) or combination of education and demonstrated experience

  • Post-secondary education in a related field

  • Experience providing social support services to people that live with a barrier, disability or other significant life challenge(s), or youth and family work

  • Willingness to take mandatory Privacy training/professional development

  • Strong computer skills and proficiency using Microsoft Office applications, Internet search engines, electronic correspondence

  • Strong interpersonal, cross-cultural communication skills; patience, tact, flexibility, and an ability to build rapport with clients and co-workers

  • Knowledge of community resources for clients, providing referrals to outside supportive agencies on an ongoing basis as necessary

  • Current and satisfactory Criminal Record Check

 

WDCS North welcomes applications from individuals who meet the above noted criteria for responsibilities and requirements.   

Note:  Applicants with disabilities are encouraged to self-identify as per Section 41 of the BC Human Rights Code. As an equal opportunity Employer, WDCS North strongly encourages the applications of qualified persons with disabilities, individuals from the LGBTQ2S+ community, Indigenous persons, and other members of equity seeking groups are strongly encouraged to apply. 

To apply, please forward a cover letter, resume and three references to the attention of:

Laura Heagy – Operations Manager

info@wdcsnorth.ca

WDCS North ltd.

100-2666 Queensway St.

Prince George, BC

V2L 1N2

Applicants may apply in person, via email, or regular mail.  No phone calls please.  Only those selected for an interview will be contacted. 

WDCS North acknowledges with gratitude all the First Nations on whose traditional and unceded lands we work and provide service; in particular, the Lheidli T’enneh, part of the Dakelh (Carrier) First Nations peoples, on whose lands our office is located

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Apply Now!

Please submit a resume, cover letter, and three references to be considered for this position.

The deadline for submissions is Friday August 5, 2022 at 5 pm.

 

WorkForce Development is an equal opportunity employer and values diversity.  Individuals are hired on the basis of qualifications, merit and business need.

RECEPTIONIST

WorkForce Development

Prince George, BC

Full-time, Permanent

 

Reports to: Operations Manager

*A Resume, Cover Letter, and three references are required

 

ROLE SUMMARY

The receptionist will be the first point of contact and will play a large role in creating a warm and welcoming environment to clients of WorkForce Development as well as providing administrative assistance to the WorkForce Development’s team of professionals.

 

RESPONSIBILITIES

  • Answer telephone and direct calls

  • Take and relay messages

  • Provide accurate and helpful information to callers

  • Assist visitors to the office

  • Facilitate queries from the public, customers and staff

  • Receive and sort mail and deliveries

  • General administrative and clerical support

  • Prepare word documents, printing, photocopying, researching

  • Prepare outgoing correspondence to be mailed or couriered

  • Schedule, cancel, reschedule appointments

  • Organize meetings in person or via conference call

  • Tidy and maintain reception, classrooms, coffee kiosk, kitchen etc.

  • Office opening & closing duties

  • Maintain and order office supplies as needed

  • Troubleshoot office equipment malfunctions

 

EDUCATION AND EXPERIENCE

  • High School Diploma

  • Post-Secondary training in a recognized Office Training program

  • Ability to demonstrate excellent administrative skills as acquired in previous administrative position(s).

  • Intermediate to advanced knowledge level of computers and relevant software applications

  • Microsoft Office (testing may be conducted)

  • Knowledge of customer service principles and practices

  • Intermediate to advanced keyboard skills (testing may be conducted)

 

 

SKILLS AND COMPETENCIES

  • Verbal & written communication skills

  • Professional personal presentation

  • Customer service orientated

  • Information management

  • Organizing and planning

  • Attention to detail

  • Initiative and is inquisitive

 

Please apply with cover letter, resume, and three professional references to:

 

Laura Heagy

Operations Manager

WorkForce Development

100-2666 Queensway St

Prince George, BC

V2L 1N2

Email: laura@wdcsnorth.ca

 

Applicants may apply in person, via fax, email or regular mail.  NO PHONE CALLS PLEASE. WorkForce Development wishes to thank all applicants for their interest, but only those selected for an interview will be contacted.

 

DEADLINE FOR APPLICATIONS is August 5, 2022

 

Note:  Applicants with disabilities are encouraged to self-identify as per Section 41 of the BC Human Rights Code. As an equal opportunity employment, WorkForce Development strongly encourages applications from qualified individuals with disabilities.

VOCATIONAL COUNSELOR

ROLE SUMMARY

The Employment Consultant assists unemployed and underemployed individuals with Disabilities that impact labor force participation, with the overarching goal of increasing participants overall employability and functional and essential skill competencies and ultimately, to find and maintain meaningful employment. This position takes the lead role in day-to-day case management of job seeking participants to ensure appropriate services and supports are provided towards employment, including linkages to appropriate services and resources in the community.  Utilizing a problem - solving approach to employment counselling, the Consultant will conduct thorough needs assessments with program participants in order to identify each participant unique strengths, career goals, transferable skills and labor market participation barriers.  The consultant will utilize well defined systems and processes to assess participant’s needs, and develop contingencies to address participant barriers.  The Consultant will construct Action Plans and Training Plans for each Case Managed participant, collaboratively with job seekers, customized to meet individual needs related to increased employability, skills enhancement, job search skills development and employment maintenance. 

 

 

The Case Manager ensures successful Program delivery for the participant while ensuring all contract outcomes are achieved. The Case Manager is the key, on-going contact for the participant throughout the service continuum and ensures that seamless service is provided to the participant. The Case Manager will have expertise providing employment services for Persons with Disabilities, and will have demonstrated, recent, experience serving this job seeking population.

RESPONSIBILITIES

  • Provide services to program participants in a manner that is welcoming, safe and professional and ensures that their privacy rights are protected. Service is to be in accordance with Contract performance requirements to support individual participants to achieve their desired level of labor force participation.

  •  Determine participant eligibility for services and supports in accordance with any applicable Program Eligibility Requirements and Policies

  • Provide formal disability related employment needs assessments and multi-dimensional needs assessments and/or obtain and interpret previous completed formal assessments in order to inform the development of the participant’s Action Plan/Training Plan.

  •  Create and maintain case files (hard copy and electronic) for each program participant and fully document all Case Management Services in accordance with Policy and Procedure guidelines.

  •  Regularly contact each participant in accordance with a schedule agreed to between the Case Manager and the participant and fully document the participant’s progress, each action taken and the service delivery channel used

  •  Fully document the results of a participant’s activities or tasks, including any activities or tasks the participant completes independently, and attach to the Participant File.

  •  Develop an Action Plan, in accordance with Policy, for every participant, collaborating with the Client and reaching agreement on the objectives, services, activities and tasks recorded in the Action Plan.

  •  Gain the participant’s commitment and engagement to fully participate in the Program.

  •  Collaborate with other organizations as necessary to coordinate joint case management and financial supports as necessary.

  •  Support Clients with awareness and navigation support, including accessing community resources specified in their Action Plans, including facilitating and following up on referrals as appropriate.

  •  Support Program Participants during any work experience placement as may be necessary, including providing job supports to both employer and worker to secure permanent sustainable employment for program participants.

  •  Follow up with participants who achieves a Client Outcome, or completes all steps, Services and activities in the Client’s Action Plan, to review the results achieved and determine any additional steps required.

 

 

QUALIFICATIONS

 

Required:

  • Ability to work successfully providing Client service within a complex environment with many rules

  • Strong critical thinking and organizational skills

  • Experience in the provision of informal assessment and evaluations which assist program Clients to reach their employment goals

  • Successful track record helping Clients to overcome barriers to employment

  • A demonstrated record of working with employers, training providers, community resources and other employment related service providers

  • Experience in the development and support of appropriate employment-specific training opportunities for program clients

  • Minimum of two years of experience providing employment related services to job seekers, including Specialized Populations

  • Ability to provide services effectively to Clients in a one on one and group format as well as by outreach and remote access methods

  • Knowledge of the local labor market, community resources, government programs, job search techniques, career development and issues related to the unemployed

  • Ability to establish a good match between a Client’s skill set and abilities, and the needs of an employer

  • Interview/assessment skills, documentation and report writing skills, professional resume writing, vocational counselling, individualized goal-setting and planning skills, coordinating skills, monitoring, coaching, training and facilitator skills.

  • Excellent group facilitation and communication skills

  • Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check

  • Team player with ability to work effectively with all types of people (personalities)

  • Some travel required including need for a vehicle

  • Willingness to work after regular business hours, for example by calling Clients to monitor their progress

 

Education:

University Degree, or diploma and experience in career development, adult education or a related discipline and/or combination of equivalent relevant education and experience

 

Career Development Practitioners certification as asset

Please apply with cover letter, resume, and three professional references to:

 

Laura Heagy

Operations Manager

WorkForce Development

100-2666 Queensway St

Prince George, BC

V2L 1N2

Email: laura@wdcsnorth.ca

 

Applicants may apply in person, via fax, email or regular mail.  NO PHONE CALLS PLEASE. WorkForce Development wishes to thank all applicants for their interest, but only those selected for an interview will be contacted.

 

DEADLINE FOR APPLICATIONS is August 5, 2022

 

Note:  Applicants with disabilities are encouraged to self-identify as per Section 41 of the BC Human Rights Code. As an equal opportunity employment, WorkForce Development strongly encourages applications from qualified individuals with disabilities.